I’ve been living and breathing content marketing for large and small brands over the past four years, and in that time, I’ve tried (and failed) a lot. However, failure is key to uncovering what works, as much as what doesn’t work.
If you dedicate your time and effort to taking the right path, you will see a difference. Be aware of the fails in this post, and implement what you learn from each. When you do, you’ll not only grow your audience and your community, but you’ll create fans for life, new customers and a very happy sales team.
5 Content Marketing Fails You Must Avoid
Making Yourself the Hero
We love to talk about ourselves, and brands often fill their content with testimonials, awards, product information and offers. There is a time and place for all of that good stuff, but content marketing is not that spot. Focus your content around the customer. They reap the reward, they save the day. Case studies are a great example of customer-centric content. It’s not about your product, but the problem your customer solved as a result of working with you.
Only Including the Marketing Department in Your Content Marketing Plans
Content marketing is much more than a marketing strategy or a campaign. It is a cultural change that involves everyone in the organization. Everyone must rally behind the idea of content that helps versus sells. Everyone in your company is an expert in what they do. If they all contribute to content marketing, you suddenly have a vast team of experts writing and creating content for you. Content marketing isn’t a strategy; it’s a way of life.
Reinventing the Wheel with Every Piece of Content
Content marketing does not equate to writing brand new content everyday. It’s about creating helpful, relevant content, whether it’s new or existing. Much of your existing, helpful content can be repurposed, so there’s no need to start from scratch. Take a great case study and turn that into a webinar where you interview the customer. Transcribe that webinar, and now you have three blog posts. Curate a bunch of relevant blog posts together into an e-book. The opportunities are endless and it doesn’t require brand new work.
Avoid Taking Risks
Great content marketers take risks. The web is the perfect environment to test and try new things because the response is instant. Either it sinks, or it floats. Failure is non-existent, because the worst that can happen is no one reads your blog posts or shares your tweet. In other words, failure means no one saw it in the first place.
Focusing Only on Text-based Content
We all digest content in different ways. Whether it’s videos, infographics, blog posts or e-books, slice and dice your content into multiple formats that everyone can enjoy. Content marketing is not just a blog or a webinar. It’s any type of content that helps your customer, so put them first and think about how they gather information.
What other content marketing fails have your experienced? Share them in the comments and let’s continue to learn from each other.