Google penalties can be tricky to resolve and are always frustrating. Understanding what type of penalty your site is facing can help you resolve it without wanting to smash your computer.
We interviewed 16 SEO experts to get their tips on how to fix and avoid penalties from Google:
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Fili Wiese, SEO Expert at SearchBrothers and ex-Google engineer
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Felipe Bazon, CEO of Hedgehog Digital
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Marie Haynes, SEO Consultant at MarieHaynes.com
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Dan Petrovic, Director of Marketing at Dejan Marketing
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Kristine Schachinger, Digital Strategist & SEO Consultant
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Lily Ray, SEO Director at Path Interactive
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Angelo Vargiu, SEO and Digital Strategist at Get Optimized
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Raphael Doucet, US Site SEO Manager at L’oreal USA
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Fernando Maciá, founder and director of Human Level
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Olivier Andrieu, Founder of Abondance
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Laura López, SEO Manager at Internet República
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Jason Barnard, Lecturer on Brand SERPs at Kalicube
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Rick Lomas, SEO Consultant
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Rick Talbot, Search Marketing Consultant at totally.digital
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Serge Balaes, SEO Consultant at totally.digital
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Carolyn Shelby, SEO Manager at ESPN
How Google Interacts With Websites
How can you tell if your site has a Google penalty? Seeing a drop in your website’s performance could mean different things. Was it an algorithm update that affected your website’s performance, or something else?
Abondance Founder Olivier Andrieu clears everything up on this one. To understand how Google ranks your website, you need to distinguish between the three phenomena:
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Google Penalties
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Algorithmic filtering
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Core updates
Google Penalties
Olivier explains that Google Penalties are manual actions, meaning they are a human-driven process. When a site receives a penalty, it's the result of a real person working for Google and reviewing the case.
In these cases, you’ll receive a message in Google Search Console like the one below.
Algorithmic Filtering
According to Olivier, algorithmic filtering, on the other hand, is a fully automated part of Google’s ranking algorithm. Google’s set of software and algorithms can detect a certain number of manipulations, or what they consider to be manipulations, on any part of a website and “filter” this site accordingly. You don’t receive any messages or alerts if your site loses positions as a result of algorithmic filtering.
Core Updates
Core updates are significant updates to the algorithm intended to improve the search results for better user experience. Sometimes Google may announce these updates.
How Experts Distinguish Between Algorithmic Filtering and Manual Actions
Fili Wiese, SEO Expert at SearchBrothers and former Senior Technical Lead at Google’s Search Quality Team, explains why “algorithm penalties” are just a myth: “Algorithmic penalties do not exist. There are only algorithms that pick up SEO signals and rank sites accordingly.”
Some SEO specialists do call algorithmic filtering a “Google algorithm penalty”, but as Fili explains, that really isn’t an accurate name for what’s happening. Another Google penalty expert—Dan Petrovic—says the following:
“The only thing that matters to me, whether it’s a manual action or an algorithmic drop, is how the issue needs to be managed. Algorithmic rank drop can be a result of URL demotion or promotion of competing URLs and this can be done for any number of reasons including ignoring inorganic links, drop in relevance, QDF, and similar. Penguin-level automation falls under this category. Manual action can range from granular impact to an outright removal from results. If I’d call anything a “penalty” it would be a ban-level manual action.”
Query Deserves Freshness (QDF) is a Google ranking algorithm for identifying search queries and topics where the user is looking for new and up-to-date content.
Digital Strategist & SEO Consultant Kristine Schachinger prefers another term for algorithmic filtering to separate it from the “algorithm penalty” myth. She calls them “algorithmic devaluations,” since “strictly a penalty by Google is a manual action.”
What’s Harder to Tackle: Manual Penalties or Algorithmic Filtering?
With Google manual actions, you will always receive a notification know through Google Search Console that you were hit by a penalty. As far as algorithmic filtering is concerned, spotting it demands a step-by-step analysis.
A Case Of Algorithmic Filtering Recovery
Felipe Bazon, CSO at Hedgehog Digital, recently had a very peculiar case.
On an initial website audit, he found that a backlink profile of one of his agency’s clients turned out to have quite a few bad links pointing to a YMYL (Your Money or Your Life) page. Meanwhile, no notifications about manual actions were received from Google.
Coincidentally, their rankings started dropping a week after presenting the audit. After contacting blogs to remove or nofollow links, disavowing, and removing a bunch of harmful links, the website started to see its performance back to normal. This process took about four months, from starting the cleaning up process to the first signs of the site’s performance returning to normal again.
So with Felipe’s client, it seemed to be a case of algorithmic filtering that devalued the target page until the toxic backlinks were removed.
As Rick Lomas states, you can assume you’ve been filtered out by Google in the following situations:
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You see a page that you expected to rank for a certain keyword disappear from the SERPs.
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A page got replaced by another page, such as a category page, ranking higher than your intended page.
A Case Of Manual Action Recovery
How can you recover from a Google penalty? Let’s take a look at how totally.digital addressed a manual action. Totally’s client received an 'Unnatural links to your site – impacts links' penalty to a specific page in February 2018. As a result, the entire site saw a drop in its organic rankings and traffic (as seen below).
To restore their client’s site after this manual action, totally.digital followed a detailed workflow.
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First, they collated all the site’s backlinks, removed duplicates, and got the metrics for everything in bulk.
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Next, they classified links with the following criteria:
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Base domain
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Anchor Text
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Target URL
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Source
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First Found Date
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No/DoFollow
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Manually identified the type of link (paid link, negative SEO, legitimate link, etc.)
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Action (contact, disavow, no action, etc.)
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HTTP Status
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Disavow existing
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Action taken
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The next step was removing anything that obviously needed disavowing.
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Note: If you’re using Semrush’s Backlink Audit for this process, you can use Toxic Score as an indicator to help as you evaluate whether or not each backlink is possibly bad for your site and must be disavowed.
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Then, it gathered contact email addresses for all of the sites.
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They made sure to save copies of everything (backlinks lists, emails, etc.) at every stage of this process.
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By August of 2018 (roughly six months later), the penalty was lifted and the site was back to normal.
Since Felipe’s client case was a matter of a manual action, a Google employee would be the one to decide whether to lift the penalty or not.
Marie Haynes, SEO Consultant at MarieHaynes.com, told us that in general, she would rather receive a manual action than deal with algorithmic filtering:
“There is so much we don't know about how Google could possibly suppress sites algorithmically… With a manual action, Google points out what your major issues are. You can quickly find out why you're being suppressed. Is it because of unnatural links? Thin content? On the other hand, if Google's algorithms have decided to not promote your content because of a quality issue, it can be quite challenging to determine what the problem is. And usually, there is not just one simple fix.”
Lily Ray echoed a similar sentiment:
“Algorithmic filtering is inherently difficult because it usually points to some type of systemic issue with your site. Maybe Google doesn’t trust your brand; maybe you have structural technical issues that make it hard for Google to crawl and index your pages. There usually isn’t something easy to fix when it comes to recovering from an algorithmic devaluation. However, sometimes you can do very little or even nothing and still see an uplift as a result of a new core update. I’ve seen sites that are 10 or 20 years old (with limited new content) see traffic increases from recent updates. So it’s hard to say if/when you will see the efforts of your results pay off, and how long that hard work will take to result in improvements.”
How to remove Google penalty
What Triggers a Google Penalty?
The experts we spoke to hold a unanimous view on what triggers a manual action Google Penalty: namely, a poor backlink profile.
And for Google to see a link profile as “poor,” a website must be showing a pattern of unnatural behavior, or, as Angelo Vargiu puts it, “multiple manipulative approaches.”
The essence of this unnatural behavior is usually in “money anchor” text links. These anchors are basically links with anchor text that perfectly matches a valuable keyword that your site is trying to rank for.
It’s also important to remember, as Rick Lomas states, that a link can look unnatural to Google based on its anchor, even if it comes from a trustworthy site. Here’s his input on the danger of over-using money anchors:
“Google knows what profitable money keywords are. They have the world’s largest database of keywords with a value assigned to each one: AdWords. It does not matter if these links are on PBNs (Private Blog Networks), widget spam, site footers, Reddit, The Huffington Post, or even Quora.
If a link looks unnatural, Google will deem it to be unnatural regardless of where it is. If your percentage of unnatural links is higher than usual for your niche/language/country then Google will be quite happy to penalize your website.”
According to SEMrush research, even links from reputable media sites can be considered bad, so audit your backlink profile regularly. Keep an eye on how your links look and where exactly on the website they are placed.
According to Raphael Doucet, there’s another type of malicious behavior that is becoming widespread but also receiving penalties: automatic content generation.
Simply put, this technique is spam and should be avoided if you want to rank well on Google. So if you were considering these tactics, you should definitely give it up.
How Bad Can a Google Penalty Get?
Usually, Google goes for a punishment-fits-the-crime attitude when imposing a penalty on a website, but both the severity and recovery time can vary from industry to industry. Since the experts we spoke to specialize in different industries, we were able to hear a wide range of experiences.
The more your backlink profile is plagued with toxic links, the more links you might have to investigate.Therefore, don’t try any spammy strategies, i.e. generating thousands of unnatural links pointing to your website. If caught, you will spend way more time and effort removing the Google penalty and recovering from it.
Direct, detailed, and concise reconsideration requests to Google may make the penalty removal process easier. This observation from the experts coincides with the suggestions on requesting reconsideration provided by Google here and here. Remember, there is no universal recipe that can help to fix Google penalty swiftly in each manual action case.
It takes 2-3 reconsideration requests to lift a penalty, on average. We were able to detect the same pattern (see section Our Key Findings Regarding Unnatural Inbound Links, subsection 7. Removing the Penalty and Recovery From It Takes Time in our research).
The traffic to your site may drop significantly if hit by a penalty. Rick Lomas explains: "Manual actions for unnatural inbound links fall into two categories; “affects some pages” and “affects all pages”. With the first type, you may not see much change in traffic unless the homepage is penalized. The “affects all pages” penalty is always huge. Typically you may lose about 80% of your traffic overnight."
Implicitly, there is no pattern on how Google replies to reconsideration requests. Sometimes it can take days or even weeks to get everything sorted, while other cases can be left unanswered for months — this affects the whole penalty removal process.
The above question concerning the absence of feedback to a reconsideration request was posted in Google Search Console Help. Click to see the question.
Time spent to lift a penalty can vary significantly — from 48 hours to a year or even more. Dan Petrovic had to deal with a difficult penalty case of a website built entirely on inorganic links: "I had a team of 10 work on it for 5 years. The client generated millions of dollars in revenue each year. After 3 months of various attempts to remove the penalty, we dumped the site and started over. The client was willing to accept the risk from day one and was happy with the outcome as the website wasn’t a large brand."
The above thread concerning difficulties in getting a manual action removed was posted in Google Search Console Help. Click to see the thread.
Marie shared with us the story of a complicated manual penalty case she had to deal with. What started off as a penalty for unnatural links turned into a second penalty for thin content:
“Probably the most challenging manual action case was for a payday loans company that received a manual action for unnatural links. After several disavows, many link removals and weeks and weeks of waiting for responses from Google to our requests for reconsideration, and then getting rejected, I reached out to Matt Cutts on Twitter as he was the head of webspam at Google at the time. We simply could not find any more manipulative links to remove, and yet Google was refusing to remove the manual action.
Matt pointed out that the client had several issues that caused Google concern. The biggest of these was that the company had many different payday loan websites that could be considered doorway sites. This was frustrating because I had been contracted to remove the unnatural links manual action and the issue with doorway sites had nothing to do with unnatural links.
A day or two after my conversation with Matt, we got an email that the site's manual action for unnatural links had been removed...and then another email saying the site had a new manual action for thin content. I've seen this happen several times - that Google would give a thin content penalty for a company that had a large number of nearly duplicated sites.”
How to Approach Google Penalty Removal
Analyze each link separately
We recommend reviewing each link manually. Felipe Bazon agrees on that, recommending to go link by link using various criteria like the position of the link, anchor text, the relevance of the website, and so on.
This advice coincides with the viewpoint of Laura López, SEO Manager at Internet República. Laura says that removing and disavowing “more than necessary” is not a good practice. You might not be able to restore the website's original performance since there’s a chance you’d be removing quality backlinks that brought traffic as well.
Fernando Maciá explains that patterns that follow unnatural links can be detected immediately by the following:
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ccTLD (country domains with no relation to the scope of the domain being analyzed).
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Page path (they are often repeated when negative SEO attacks are carried out from multiple domains).
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Anchor text clearly focused on money keywords.
Investigate each link thoroughly. If you know a bunch of toxic links from a specific domain is hurting your SEO, add that domain to the disavow file.
Be slow and steady
Alex Navarro’s advice is to make your communication to Google slow and steady, rather than sending them everything all at once.
First, do not send Google everything that you have in your defense (links removed, webmasters contacted, etc.) in the first reconsideration request. Divide the data into 3-4 attempts and file it gradually, since Google rarely removes penalties after the first request.
As Jason Barnard suggests, go for a “full humble” approach, when contacting Google — this is not the time to say you were right, argue your way forward or blame a third party. Moreover, it is better to apologize and say you won't do it again.
Simply put, take responsibility for your mistake, even if you had no intention to mess with Google’s search engine. Show that you are "truly sorry and redeemed", as Angelo Vargiu says.
Fili sees the whole process as a multitude of steps that need to be taken, including improving both content and technical on-page as well as off-page signals. Having said that, every penalty can be lifted and almost every website can gain more relevant visibility after a penalty is lifted and the website has been improved with SEO.
Gather from multiple data sources
According to Fili, you should not just rely on what you can see in Google Search Console. See what you can find by combining multiple data sources in your audit to get the full picture.
NOTE: In SEMrush’s Backlink Audit you can combine SEMrush data and GSC data into one audit dashboard.
Good Link Building and How to Avoid a Google Penalty
Here’s a summary of the main points our experts seemed to agree on.
Balance link quality and amount
As Angelo Vargiu suggests, the links must be generated within unique and engaging content, with the least emphasis on “ambitions and commercial intent.” Hundreds and thousands of low-quality backlinks may consume quite a lot of time to clean up.
Avoid link building schemes
As Angelo Vargiu and Felipe Bazon state, the #1 golden rule is not to fall for projects born and designed with the sole purpose of providing outgoing links. Elaborating on that, Rick Lomas suggests avoiding all the obvious places where “everybody gets a link.”
Ensure the maximum link naturality
Rick Lomas also suggests keeping your links
looking as natural as possible. The purpose of a link is to enhance the reader's experience, so avoid the links that look like this:
“We had the best day out ever, the sky was blue, the ocean was clear and I was using the best fishing rod 2020 for deep sea fishing.”
Felipe Bazon also recommends creating linkable assets to where you can point links in a natural and safe way. Kristine Schachinger suggests going easy with growing your backlink profile and make look as natural as possible:
“The only thing I always tell the client is to make it as natural as possible. Make sure that it looks like it should have happened that way. You want to show up suddenly with 5000 new links tomorrow and the last five months, you've only had one hundred.”
Use rel=“nofollow”, rel=”UGC” and rel=”sponsored”
Fili also advises not to worry about your current attributes, since current nofollow links can be kept as they are. New links to and from a website that are not trusted, vouched for, or are commercial in nature and pose a potential risk need to continue to use the rel="nofollow" link attribute, in addition to the optional rel="ugc" or rel="sponsorship" link attributes.
Regularly monitor your backlink profile
Angelo Vargiu sees backlink monitoring as a “mandatory task,” with setting “alarm bells for imbalances and anomalies” as a must. For this, use the Semrush Backlink Audit Tool and Toxic Score metric. Also, Fili suggests including as much recent and old link data as possible, when doing an in-depth audit of your off-page risks.
In addition to the tips above, Fili advises that all good links should:
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Enhance content discovery.
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Improve searchbot crawl prioritization.
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Foster user navigation.
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Drive up converting traffic.
Google penalty expert tips
Finally, we recommend to always follow Google's Guidelines. Carolyn Shelby explains why this is important:
“Keep up with the changes to the guidelines, and ensure that your site is in compliance with current guidelines. For example, questionable link acquisition hasn’t ALWAYS been forbidden, so if you spent the late ‘90s comment spamming as your life depended on it, you probably have a lot of overly optimized really awful backlinks to offset or clean up.”
As you can see, building a good and reputable backlink profile requires more than just strategy, it demands effort and patience.