Here we are on the cusp of a major holiday in the US. But, before we run off to the beach and fire up the grill, I want to talk about some of the recent deploys on semrush.com, the overall health of the software and some insight into our customer success program here at SEMrush. Let's get started.
This week's video demos a handy little addition to our Site Audit Pages Report that displays Internal Linking and Canonicalization metrics about the page you're analyzing. A quick change was also made to the top navigation on our SEO blog. You can now navigate directly to our Webinars and News sections from this menu.
On Monday, May 18th, 2015, we temporarily stopped gathering data in our United States database to EVEN FURTHER improve the accuracy of our data. I'm very happy to report that we've resolved a few minor bugs and are performing even better than we were before.
Position Tracking is functioning normally. US campaigns were not accessible on May 20th, 2015. This was a planned maintenance and we were back up and running within 15 minutes.
Customer Success: Events and Content
Lead Technical Support Specialist Joshua Pack attended the Conversion Conference in Las Vegas, NV. He had a great time and met many of our users and even more prospective users. He killed it out on the demo floor and we can't thank him enough for his efforts. You can expect to see more of our Customer Success team at many events to come.
Our content efforts are under way and we couldn't be more excited. I'll let you in on a little secret: we're gearing up to launch a full-blown Knowledge Base as well as creating and updating more of the Video Tutorials found at the top-right of each report in SEMrush. It's one small piece of a very large puzzle but the puzzle is coming together.
Thank you for checking out this post and if you have any suggestions for what you would like to see included, post them in the comments!
As always, you can also reach our Technical Support team Monday through Friday from 10am-6pm EST by phone at 855-814-4510 within the United States and, for our international users, 408-844-4633 from 4am-12pm GMT. We're also available by email at email@example.com during both of those business hours. Don't hesitate to reach out if you have any additional questions.
Have a great holiday!