Well, here we are again! A lot of stuff going on behind the scenes this week but nothing exciting on the user side of things. Sorry everyone! But keep reading because there's a lot going on with SEMrush Health.
SEMrush Health [as of 12:37pm EST - systems fully operational]
- Last weekend's Position Tracking maintenance went well. It took about 12-18 hours longer than expected but this has since been resolved. We appreciate your participation.
- Our Social Media Monitoring tool missed campaign audience data on September 14th, 2015 but the source of the bug was resolved within one business day.
- Also on Monday, users were unable to start campaigns in our Site Audit tool. A little backend wizardry resolved this issue and campaigns were able to be created. That wizardry, however, caused some memory issues on our servers and a little extra maintenance needed to be performed. Fortunately, it was a quick fix. Hats off to the QA and dev teams!
Let us know how we're doing — You can reach our Technical Support team Monday through Friday from 10 a.m.-8 p.m. EST by phone at 855-814-4510 within the United States and, for our international users, 408-844-4633 from 4 a.m.-12 p.m. GMT. We're also available by email at [email protected] during both of those business hours and on Twitter using the hashtag #SEMrushCare.