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Knowledge Base
Billing and Account
Corporate User Questions
Why can't I change the package for our corporate account?

Why can't I change the package for our corporate account? Question

Only the administrator of a Business account can make changes to packages or user limits. Users that are under a parent administrator cannot make these changes manually.

If you are the administrator for your Business account, follow these instructions to manage your users limits. If you are experiencing issues, please reach out to our Customer Support team for assistance at +1-800-815-9959 or [email protected]