Knowledge Base
Billing and Account
Cancelling Your Account
What happens if my credit card expires?

What happens if my credit card expires? Question

If the credit card on your account expires, your account will enter a 7-day freeze period where you can see your projects but not access any of the data. If you renew your subscription on the same level within the seven days, your projects and data will be restored. If you do not restore your subscription with an updated card within the 7 day period, your account will be downgraded to the free level and you will lose your project data.

Log in

By clicking on "Create my account", you are agreeing to our Terms of Use.