Krista is the Customer Engagement Strategist at SEMrush. Before this role, she was a Customer Success Manager at SEMrush for over 3 years. Having a solid background in Customer Success drove her passion for Customer Engagement. Krista coaches all departments within the Customer Success team to develop strategies that strengthen customer engagement and all client experiences.
In addition to training clients and colleagues, Krista also hosts monthly SEMrush Webinars - Discussing Digital Marketing trends/updates & showcasing all aspects of the platform.
When Krista's not at SEMrush, she's probably cuddling her GoldenDoodle, tweeting about digital marketing, or watching an episode of The Office for the 200th time.
Connect with her on Linkedln and Twitter!