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Knowledge Base
Billing and Account
User Management
How do I add users to my SEMrush account?

How do I add users to my SEMrush account? Question

Adding users to your subscription allows multiple people to log in to your SEMrush account at the same time. You can buy additional users from the Subscription info page – just click the Buy more button next to Users or contact us to have an Account Executive set them up for you.

Users
Types of Roles
Inviting Users
Sharing Projects
Limits

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Users

A user is an added SEMrush login and password with its own dashboard and Projects under a parent account. You can add additional users to an account (Pro, Guru or Business) to allow people with separate credentials to access your product. All users under your subscription will share the limits of the parent account.

Benefits of Users

Once you add users to your account, the parent account owner controls the distribution of their subscription units across the various users added. Accounts with multiple users are common among larger Business subscribers as well as small or medium teams on Pro and Guru subscriptions.

For example, a large search marketing company could add dozens of users to a single Business subscription. The owner of the account could then distribute the subscription units across its Project Managers, SEOs, and Content Writers in order to take full advantage of the units and capabilities of their plan.

With a small team, adding users to a Pro or Guru account will keep the collaboration process fluid and transparent. With less people working towards the same goal, it’s even more important to have everyone able to collaborate at all times. 

Types of Roles

There are three possible roles related to user management in SEMrush:

  1. Owner

  2. User

  3. Admin

Owner

The owner is the original SEMrush account holder, the person with the email address that signed up for the account and is paying for the subscription. There is only one owner per subscription and the owner can add users, remove users, distribute units, automatically see every user’s Projects, and appoint users as admins. 

User

A user is an additional email address login that the owner can add to their account to allow another person on their team to use SEMrush at the same time and using the same account units.

Admin

Admins are users that have the ability to distribute subscription units across the other users on an account. A user can be appointed as an admin by the account owner to gain more managerial abilities. When you become an admin of a corporate account, you can:

  • Add and remove users 

  • Edit allocated units 

  • Reset users’ passwords 

  • View a list of projects and change project owners 

  • View a list of queries made by users

  • View a list of changes made to the corporate account

Inviting Users 

From the Profile menu, select User Management and you’ll see options to invite more users (1), buy more units (2) or manage the limits of the users under your account (3).

How do I add users to my SEMrush account? image 2After selecting “invite user,” enter the email address that your team member will use for their SEMrush login and how many units you want to give them to start. Keep in mind that allocated units will be subtracted from the owner's available amount.

The invite will go to their email inbox and they need to accept the invitation to be added as a user to the corporate account.

If their email address is already registered, they will receive an email inviting them to join your corporate account. If they have an existing subscription, it will be replaced with the corporate account’s subscription.  

If their email is not registered with SEMrush, then a new account will be created for them and they will receive an email with the login information for their new account.

Sharing Projects with Your New Users

In order for your new team members to see your Projects, you need to share your Projects with them. 

This can be done in from the Projects dashboard. Select “Share your projects,” and then enter their email address and select the Projects you want to share with them. To share all of your Projects with a user, choose “Select all” from the window. 

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Limits

To see the pricing and limits of users, please refer to the “User Management” section on our Prices page

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Keep in mind that the subscription limits that come with each plan will be shared between all users that are added to an account. Therefore, you’ll need to consider a subscription plan that will have enough limits to share across the number of users you plan to have on your account. 

For example, if you have 6 users on a Pro plan, you would not have enough units for each user to run their own Project (since a Pro subscription allows for 5 total Projects). 

If you want more users than your subscription limits allow, please call or email us and we’ll be happy to set up a custom solution.

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