Refund Policy

At SEMrush, we offer a 7-day money back guarantee. If you sign up for SEMrush and find that it's not a perfect fit, please feel free to contact us by phone Monday through Friday at +1-855-814-4510 (Toll-Free; in the US) between 10 a.m. and 6 p.m. EST, or at +1-408-844-4633 (outside the US) between 7 a.m. and 3 p.m. GMT, or send a cancellation request by email to mail@semrush.com.

To cancel your subscription, we will need the following information: your billing information (name, transaction ID, etc.), email address, login name, and a brief comment explaining if you would like a refund.

We will refund your money if a request is made within 7 days of signing up.

Your refund request will typically be processed within 10 days of receiving it. The refund for the net price of your claim will be processed through the same method as the original payment.

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